For Remote Support

Operating System

Please select your operating system below for instructions.

Windows XP

1. After clicking on the remote support link a window will pop up. You will need to click the run button.





2. Wait for the application to download. This may take a moment or two.





3. You will need to click the run button again to start the application.





4. Click the Show My PC Now button. Be sure NOT to click the arrow next to it.





5. Read off the Share Password on the right to the tech on the phone.

Windows Vista

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Windows 7

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